Customer service

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Defective products - Step 1

We will be happy to provide a suitable replacement for your defective product. We would also like to assure you that we review all defective items in order to ensure that these defects are resolved for future production. Please note that replacements may not be exact due to yearly upgrades.

Please fill in the form below:

First name:

Last name:

Address:

City:

Country:

State/Province:

Zip/Postal code:

Email:

Phone number:

Model number*:

*Note if need be. e.g. The Model number is a 10 digit number that can be found on a small white label that is sewn into the interior lining of your product.

Brief explaination: