Q. Where can I buy Arctic Zone® coolers, lunch bags and insulated products?
A. Please visit our Where to buy section.
Q. What is the best way to clean Arctic Zone® coolers and lunch bags?
A. Most food residues found inside your cooler or lunch bag can be cleaned with a mild detergent and warm water. The hard plastic liners inside some of the coolers and lunch bags can be removed for easier cleaning.
Q. What is Microban®? Is it safe?
A. We add Microban® to most of our coolers and lunch bags to inhibit stains and odors caused by bacteria. It is completely safe. More information.
Q. How do I get the best performance out of my Arctic Zone® cooler or lunch bag?
A. See our Product tips for some great hints to obtain the maximum cooling power from your cooler or lunch bag.
Q. Where can I direct my suggestions/comments?
A. At Arctic Zone®, we are always striving to improve our cooler, lunch bags and hydration products, both in terms of design and function. Please contact us with your ideas and suggestions.
Q. Do your coolers, lunch bags and other insulated products have a warranty?
A. While our coolers, lunch bags and other products do not carry an expressed warranty, any Arctic Zone® product that proves to be defective in materials or workmanship will be replaced or repaired at no charge to you. See Customer service for further information.
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